Contact
Contact the publisher
One email address, no form, and nothing collected from you by this site. Write with the page and the sentence in question and you will get a useful answer faster.
Publisher details
Synergy Portal is published by:
Ergonomix CZ s.r.o.
Křižíkova 180/28, Karlín
186 00 Praha 8
Czech Republic
Company number: 22146504
VAT number: CZ22146504
Email: info@synergyportal.online
That email address is the only contact channel this site operates. There is no contact form anywhere on this site, and no input field of any kind — a deliberate choice explained in the privacy policy, which also sets out what happens to an email you send and how long it is kept.
What the publisher can help with
- Corrections: a definition that is wrong, a mischaracterised regulator role, a broken link, or a product statement that does not match the published description it cites.
- Questions about the commercial arrangement behind the site, beyond what the affiliate disclosure page already sets out.
- Requests relating to personal information under the privacy policy, including access, correction, or a complaint about how an enquiry was handled.
- Questions about the site's terms, published at terms of use.
What the publisher cannot help with
This site is not connected to any game publisher and has no access to any game's systems. The following need the vendor, not this address, and sending them here only delays them.
- Anything about a game account
- Recovery, suspension, binding, transfer between devices. Only the vendor holds the account and only the vendor can act on it.
- Purchases, refunds and billing
- Go to whoever issued the receipt — the vendor or the platform storefront. The spending and consumer rights page sets out the order to raise it in and where to escalate in Australia.
- Technical support for a game
- Installation problems, crashes, updates and performance are handled by the vendor's support desk, which will ask for details this site could not supply.
- Individual legal or financial advice
- Nothing on this site is legal advice. For a consumer dispute, your state or territory fair trading office is the right starting point; the ACCC explains how responsibility is divided.
- Reporting a scam or cybercrime
- Report to Scamwatch or through the Australian Cyber Security Centre. Both handle reports properly and this address cannot.
Writing a useful enquiry
Enquiries are read and answered by the publisher rather than by a support system, so a short and specific message works best. For a correction, name the page and quote the sentence. For a question about the site's funding, say what you have already read on the disclosure page so the reply adds something. For a privacy request, say what you are asking for — access, correction, or a complaint — and the reply will set out what can be provided.
Replies are sent to the address the enquiry came from. Nothing else is done with that address: it is not added to a list, because there is no list, and the site has no newsletter, no account system and no marketing contact of any kind.